Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Global Health Research Complex (GHRC) is a state of the art high containment facility designed for large animal and insect vector research in the fight against animal and human disease. Research can be performed at BL-2, ACL-2, ABSL-2, BL-3, ACL-3, and BSL3-Ag.
Kurt Zuelke, DVM Ph.D.; Executive Director
979.458.7776
k_zuelke_2019@tamu.edu
Melissa Kahl-McDonagh, Ph.D.; Associate Executive Director
979-458-7777
kahl-mcdonagh@tamu.edu
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Melissa Kahl-McDonagh, Ph.D. |
Associate Executive Director
|
979-458-7777
|
GHRCLabs@tamu.edu
|
