ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
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The core generates customized polyclonal and monoclonal antibodies in mouse or rat hosts tailored to meet the specific needs of individual research programs. The core also provides tailored engineering of monoclonal antibodies with specialization in affinity maturation and humanization. As part of the Texas A&M Center for Epigenetics and Disease Prevention, ABC has unique expertise generating antibodies against epigenetic targets.
Roderick Dashwood, Ph.D. | Director, Texas A&M Center of Epigenetics and Disease Prevention
Praveen Rajendran, Ph.D. | Core Director
(713) 677-7803
prajendran@tamu.edu
| Hours | Location |
|
Open: Monday - Friday 9 AM - 5 PM |
2121 W. Holcombe Blvd, Room 413 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Praveen Rajendran |
Director
|
713-677-7803
|
prajendran@tamu.edu
|
Texas A&M University - Institute of Biosciences & Technology, Alkek Building Room 416
|